Website Privacy & Cookie Notice

Last updated: October 2026

Lightways (Contractors) Ltd (“we”, “us”, “our”) is committed to protecting the personal data of everyone who visits this website. This notice explains what data we collect, why we collect it, and what your rights are.

1. Who We Are

The data controller for this website is:

Lightways (Contractors) Ltd
Scotland, United Kingdom

If you have any questions about how we handle your data, or wish to exercise your rights, please contact our data representative:

Ian Young
Email: Ian.Young@lightways.co.uk

2. What Data We Collect and Why

2a. Enquiry Form

When you submit an enquiry through our website contact form, we collect the information you provide (such as your name, email address, telephone number, and message). We use this to respond to your enquiry and, where relevant, to perform or enter into a contract with you.

Lawful basis: Legitimate interests (responding to business enquiries) and, where a contract is involved, performance of a contract.

2b. Cookies and Tracking

We use the following cookies on this website:

• lw_consent — stores your cookie preference (accepted or rejected). Expires after 6 months.
• _fbp — set by Meta (Facebook) to identify browsers for advertising measurement. Expires after 90 days. Only placed if you accept marketing cookies.
• _fbc — set by Meta to record the ad click that brought you to this site. Expires after 90 days. Only placed if you accept marketing cookies.

We use Meta Pixel (provided by Meta Platforms, Inc.) to measure how our advertising performs. We only activate Meta Pixel if you consent. You can change your mind at any time — see Section 6 below.

Lawful basis for marketing cookies: Consent (Article 6(1)(a) UK GDPR and Regulation 6 UK PECR).

3. How We Share Your Data

We do not sell your personal data. We may share it with:

• Meta Platforms, Inc. (USA) — if you accept marketing cookies, browsing data is sent to Meta for advertising measurement. Meta relies on Standard Contractual Clauses approved by the UK Information Commissioner’s Office for transfers from the UK to the USA.
• Our hosting provider — your data is stored on servers provided by our hosting partner, used solely to operate this website.
• Third-party form processor — enquiry form submissions are handled by Fluent Forms running on our own server; no data is sent to a third-party form service.

4. How Long We Keep Your Data

Enquiry form submissions are retained for as long as is reasonably necessary to respond to your enquiry and, where a business relationship develops, for the duration of that relationship plus any legally required period thereafter.

Cookie data follows the retention periods listed in Section 2b above.

5. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — ask us to delete your data in certain circumstances.
• Restriction — ask us to limit how we use your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests.
• Withdraw consent — where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact Ian Young at Ian.Young@lightways.co.uk.

6. Cookie Settings

You can accept or reject marketing cookies at any time. To change your preference, click the link below:

Manage cookie settings

Rejecting or withdrawing consent will prevent the Meta Pixel from loading and will remove any existing Meta cookies from your browser.

7. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

8. Changes to This Notice

We may update this notice from time to time. The date at the top of this page shows when it was last revised. We encourage you to check back periodically.